CRM, which also stands for Customer Relationship Management, is a technology used to administer interactions with existing and potential clients. This technology helps companies to build relationships and streamline processes so that they can increase sales, improve their customer service and increase profitability.
New to CRM? Customer relationship management (CRM) refers to the activities, strategies, and technologies implemented by businesses to manage their interactions with existing and potential customers. Using CRM allows you to store and analyse data about your interactions with customers, aiding you in improving customer service, increasing customer retention, driving sales, and boosting profitability.
We know how important building strong customer relationships is, that’s why we’ll make sure that when we set you up with a CRM system, it will take care of your business and your customers. Our experience in CRM means that we can help you to transform the way you connect with existing and future customers, nurturing the relationships that will help you thrive.
Businesses collect a lot of data, it can provide valuable insights into behaviour, allow you to keep in contact with customers, and make smart investment decisions. But what about when the data you hold becomes outdated and incorrect? Using old data to inform your decision making can prove disastrous and lead to wasted time and money.
Our data cleansing service will freshen up and organise your CRM data, making sure that all of your accounts are relevant and up to date. We’ll leave you with a cleaner, more efficient CRM data set that you can rely on to make campaign decisions, connect with customers, and increase your sales opportunities.
HubSpot is a leading inbound marketing and sales platform that combines first class software, services, and support in order to elevate marketing capabilities, realise goals, and produce results. HubSpot draws CRM together with marketing, web, and analytics tools in one central platform designed to maximise your effectiveness.
As a proud Silver HubSpot Certified Agency partner, we’ve seen the amazing impact that HubSpot can have in the businesses we’ve worked with. If you want to know more about how HubSpot can drive growth in your business, we can help.
CRM is the fastest growing software market out there and it’s quickly becoming a sales and marketing necessity. Research has found that the most effective and productive sales teams are 81% more likely to consistently use CRM software. Customer acquisition is highly costly, having an effective CRM system in place means investing in retaining loyal customers and slashing lead generation costs.
Feel like you’re missing out on the benefits of CRM? We can train you how to use CRM to revolutionise the way your business manages customer relationships, allowing you to more effectively understand, track, and refine your customer relationship strategies and boost your sales growth.